Privacy Policy

Hawaii Boat Tours ("we", "us" or "our") is committed to protecting your privacy. This policy explains what personal data we collect, why we collect it, and how we use it, in accordance with the Law on Personal Data Protection of Montenegro and applicable EU regulations.

Who we are Hawaii Boat Tours is a locally registered tourism company based in Kotor, Montenegro. We offer speedboat tours and excursions across the Bay of Kotor, including visits to the Blue Cave, submarine tunnels, Our Lady of the Rocks island, and other destinations. Contact: phone +382 67 166 756, email hawaiiboatours@gmail.com.

What data we collect Through the contact form on our website, we may collect your name, phone number, and email address — only if you voluntarily provide them when reaching out to us. We do not collect sensitive personal data such as ID numbers, financial details, or health information. Additionally, our website uses Google Analytics, which automatically collects anonymous technical data: your IP address (in anonymised form), device and browser type, country of origin, pages visited, and session duration. This data cannot be used to identify you personally.

Why we collect data We use your contact details solely to respond to your enquiry or booking request. We do not send promotional messages without your explicit consent. We use Google Analytics data to understand how visitors interact with our website and to improve the overall user experience.

Legal basis for processing Contact data is processed based on your consent, given by voluntarily completing the contact form. Analytics data is processed on the basis of our legitimate interest in improving our service. In both cases, you have the right to withdraw your consent at any time.

Sharing data with third parties We do not sell or share your personal data with third parties for commercial purposes. The only third party processing data through our website is Google (via Google Analytics). Google may transfer data to the United States under EU Standard Contractual Clauses. For more information, visit policies.google.com/privacy.

Data retention Contact data is retained only as long as necessary to handle your enquiry, and for a maximum of 12 months. Anonymous analytics data is retained in accordance with Google's retention policy (up to 14 months).

Your rights You have the right to request access to the data we hold about you, correction of inaccurate data, deletion of your data ("right to be forgotten"), and restriction or cessation of processing. To exercise any of these rights, contact us at hawaiiboatours@gmail.com or +382 67 166 756. We will respond within 30 days. If you believe your rights have been violated, you may file a complaint with the Agency for Personal Data Protection of Montenegro (www.azlp.me).

Data security We take reasonable technical and organisational measures to prevent unauthorised access, loss, or misuse of your data. All communication with our website is conducted over a secure HTTPS connection.

Changes to this policy This policy may be updated from time to time. Any changes will be published on this page with a new update date. We recommend reviewing it periodically.